Frequently Asked Questions

Are your records new?

Yes. Every record we sell is new. Most are factory sealed. A few are new remainder stock with a cut mark, a small notch, hole or saw cut in the sleeve made by the label. Those are labeled "New, remainder marked" on the product page, and the record inside is new.

What does limited edition mean here?

A record is in our Limited Edition collection when the label or distributor sells it as a limited pressing. We do not state how many copies were made unless the label does.

How do I know which edition I am buying?

Each product page lists the label, catalog number, barcode, vinyl color, weight and number of discs for that edition. Where we have matched the pressing on Discogs or MusicBrainz, the page also shows its pressing plant, country and credits. If a tracklist or credit list belongs to the original album rather than this edition, the page says so.

Do you sell used records or pre-orders?

No. We sell new records that are ready to ship. We do not take pre-orders.

How much is shipping?

Shipping is free on every order to U.S. addresses by USPS Media Mail, with delivery in 4 to 10 business days. Faster shipping is available at checkout. See shipping information.

Do you ship outside the United States?

Not at this time. We ship to all 50 states and Puerto Rico.

Can I return a record?

Unopened records can be returned within 14 days of delivery. Damaged, defective or wrong records are replaced or refunded. See returns.

How do I pay?

Checkout accepts major credit and debit cards. Payments are processed by Stripe; we never see or store your full card number.

Do you charge sales tax?

[sales tax terms]

How do I contact you?

Email [store email]. See contact us.